EXPERT ADVICE
Let's talk. Free consultation about your individual skin type or learn all the important information about salt showers.
Service is our top priority!
Therefore, we are happy to advise you individually and personally if you have any questions about the salt shower.
FAQ
Here you can find more information about our service and consultation offerings.
My salt shower is broken, what now?
If your shower+ attachment is no longer working properly, is leaking, or has developed an unusual defect, feel free to contact us directly.
Simply use the form above and briefly describe exactly what has happened. It doesn’t matter whether your attachment is still under warranty or already older.
We will review your request individually and work with you to find a suitable solution — for example, through a repair, replacing individual components, or, if it makes sense, replacing the entire unit.
Our goal is for you to be able to use your shower+ salt shower reliably for a long time — as a permanent part of your personal skincare routine.
I'm not sure what skin type I have and how I should use the salt shower – what can I do?
f you're unsure what skin type you have or how best to integrate the shower+ salt shower into your skincare routine, feel free to contact us via the contact form.
Generally, the salt shower is suitable for a wide variety of skin types. However, since every skin reacts individually, a personal product test can help you gather your own experiences with the application and find out how the salt shower best fits into your skincare routine.
Our advisory team will be happy to support you in finding the right usage for your individual needs.
I bought my salt shower a long time ago and am now outside the warranty period. It's broken – what can I do?
Even if your shower+ salt shower is already outside the warranty period, you’re welcome to contact us anytime.
Simply use the contact form and briefly describe the defect. We will review your request individually and work with you to find the best possible solution — for example, a repair, replacing individual components, or a suitable replacement offer.
Our goal is for you to be able to use your salt shower for as long as possible. That’s why we won’t leave you on your own even after the warranty expires, and we’ll find a fair solution together.